Sub-Zero Refrigeration Experts
White Glove Service centered around YOUR Schedule
3 Year Manufacturer Backed Warranty
Call to Schedule your Diagnostic
We're proud to be loved and trusted by our customers!
15 YEARS
WITH OVER
OF EXPERIENCE EXCLUSIVELY REPAIRING HIGH END KITCHEN APPLIANCES
We back every repair with a 3 Year Warranty on Labor and Parts
YOUR SERVICE CALL IS FREE
TRY US OUT TODAY!
Common Sub-Zero Refrigerator & Freezer Issues:
Though Sub-Zero is is a leader in high end home kitchen appliances, both in quality and performance, your refrigerator may sometimes show signs that it requires professional attention. Ignoring these warning signs can lead to more significant problems and costly repairs down the line. Look out for these common issues:
Temperature Fluctuations: If your food is spoiling faster than it should or your freezer isn't staying cold enough, it could be a sign of a failing thermostat or compressor.
Excessive Noise: Sub-Zero refrigerators are designed to operate quietly. Unusual noises like grinding, buzzing, or clicking may indicate an issue with the fan motor or compressor.
Leaking Water: Puddles of water inside or outside your refrigerator can be a sign of a clogged defrost drain or a problem with the water line.
Built-up Frost: Excessive ice in your freezer compartment could point to a faulty defrost system or a damaged door seal.
The Light Doesn't Work: This simple issue can sometimes indicate a more complex electrical problem beyond a burned-out bulb.
WHAT TO EXPECT
Upon scheduling your Free Service Call with our friendly dispatch team, you'll receive a confirmation text and email confirming the time and date of your appointment.
On the day of your appointment, expect a call 30 minutes before arrival. We never show up announced!
We work around your schedule, not the other way around.
On arrival, our technicians wear booties (shoe covers) because we treat your home with respect.
Once the diagnostic is completed, our technicians will provide professional recommendations on fixing your appliance back to factory spec.
After that - You’re the Boss!
Our goal is to leave you better informed about your options and simplifying the process of getting your kitchen back in business.
Let us take it from here.
DON'T TAKE OUR WORD FOR IT!
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John was a real pro - he quickly identified the issue with our fridge, ordered the needed part and followed up once the part arrived. Thanks to his help we will now get another 10years out of the fridge. This company is great!
Helen Storey
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John fixed my Viking refrigerator! He came by same day I called and fixed everything on the spot! Unbelievable! 2 other companies I called didn’t even know how to fix it! This is the only company I will use from now on!
S.M.
Chatsworth
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John and the team were fantastic. I contacted Royal in the morning, and John was at my house later that same day. He called 30 minutes before arriving, and he was obviously super knowledgeable about my several appliances. He quickly diagnosed the problem with my Thermador cooktop and was super honest about it: he told me that the part I needed was no longer manufactured, and that, even if it was, I was better off buying a new unit rather than paying costs and labor...
Douglas Lichtman
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I called Royal last minute to fix my sub zero refrigerator which broke right before I was going to have a party at my home. The specialist came out promptly and fixed the problem for an affordable price. I could not be happier. I called others and half of them were rude or did not answer the phone. Overall I would highly recommend royal!
A.S.
Tarzana, CA
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I have had good experience twice already with them! Highly recommend
J.J.
Van Nuys, CA
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I’m so glad my friend told me about this place!! I needed help asap and they were able to come right away. Fast and friendly I can’t complain. I will definitely use them again and give referrals. 🙏
L.C.
Van Nuys, CA
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Wonderful service! I was having issues with my fridge and after contacting numerous other companies, this company was the only one that was able to figure out what was going on and fixed my fridge. Incredible service, very time efficient, and such a great help. I would highly recommend their services to anyone!
K.K.
Valley, Village
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Nothing short of outstanding service. Called about some noises coming from my sub zero fridge and they showed up same day. Scheduling was a breeze, pricing was reasonable and service was phenomenal. I had previously called two other companies and neither were able to diagnose and repair the issue. Because of Royal Appliance, I got the issue fixed and no longer need to purchase a new fridge. I will absolutely recommend them to everyone I know.
G.F.
Mission Hills, CA -
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The only company I’d trust with my Viking fridge repair! The technician came to my rescue. He was honest, incredibly knowledgeable and efficient on the job. I’m grateful to have discovered a trustworthy company with skill and integrity! This is who you want to call with all appliance repairs!
A.N.
Pasadena, CA -
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Run, don’t walk! The best experience I’ve ever had when it comes to repairing my Sub-Zero fridge. The gentleman that came to my house was very respectful and knowledgeable. The best part is I got my fridge fixed the same day which is exactly what I needed. I will be calling again soon for a maintenance on all my other appliances! 4
A.D.
Glendale, CA
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Needed my fridge fixed, was making strange sounds. The technician arrive don time, worked efficiently, and repaired the issue in one visit. Love when a knowledgable person enters my home and actually resolves it. Highly recommend.
Y.K.
Valley Village ,CA
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Amazing! Repaired my sub-zero refrigerator in one visit! Freezer stopped cooling and the tech that came out had parts on hand and fixed it immediately! Then we got around to my viking range, the oven wasn’t working and he fixed that as well. 20 minutes! Amazing! Definitely recommend to everyone! If you have a high end appliance, make sure you got someone who knows what they are doing!
B.W.
Chatsworth, CA -
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We had an issue with our thermador fridge. John came to our home and was very very knowledgeable on our appliance. He took the time to patiently listen to our problem and then thoroughly explained all of our options. Highly recommend.
Matthew Modica
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John was great to deal with. He is very Knowledgable about the products he is servicing and takes pride in his work. As well as fixing our Sub zero fridge which needed some maintenance he was very clean and curtious in giving calls prior to arrival of what his ETA was. Happy to recommend Royal Appliance and John to friends and family.
Brooke B.
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John from Royal Appliance Repair was awesome! He originally came to fix our oven. While he was here, I asked him about a few other appliances that needed some help. Once he got the parts he needed, John came back a couple days later and fixed our oven, refrigerator (seal on door), freezer (ice machine broken, seal on door, and needed new fan), refrigerator drawers (wasn’t getting cool) and dryer (was too far from wall because of vent)...
Lorie Cudzil
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John is so knowledgeable, honest and really knows his craft! He gave us every single option (which included every possibility in getting our fridge repaired and even about replacement). John saved our fridge, and saved us several thousands of dollars! He is so polite and really goes above and beyond in his customer service. If you have a Viking fridge with any issue, CALL ROYAL VIKING REPAIR! Our 10 year old fridge is running like it is brand new and is finally installed correctly! Thank you, John! 👏🏽👏🏽👏🏽
Tamara Anderson
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The technician came quickly. He was very friendly and polite. He has well knowledge.He explained to me why it happened and teaches me the prevent care. I’m very happy to find him, definitely I recommend!
Kyoko Watanabe
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John came to see what was wrong with my fridge and fixed it right away. So nice and on time!
Kyla Totoro
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Tech was the best. He knew how to solve the issue and got it acting brand new! You can’t get better service than this! Highest recommendation!
Jay Margolis
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Great service and very friendly!! Would definitely recommend.
Dave Carlson
